Privacy Policy

Effective Date: [Insert Date]

Privacy Policy for Lutiloo

Welcome to Lutiloo. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and make purchases from our website.

Business Information

Business Name: Lutiloo
Website: www.lutiloo.com
Email: lutiloo21@gmail.com
Phone: +91 9998903796
Address: A-11, Janmabhumi Society, Kadi, Mehsana, Gujarat, India

Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full name
Mobile number
Email address
Shipping and billing address
Payment-related information
Order history

Automatically Collected Information

IP address
Browser type
Device information
Website usage data
Cookies and tracking information

How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Send order confirmations and shipping updates
Respond to inquiries and complaints
Improve our products and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional offers and marketing communications (where permitted by law)

Payment Information

Payments made on our website are processed through secure third-party payment providers. We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Payment providers may collect and process your information according to their own privacy policies.

Sharing of Information

We may share your information with:

Payment gateway providers
Courier and logistics partners
Technology and hosting service providers
Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your personal information, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to:

Complete transactions
Fulfill legal and accounting requirements
Resolve disputes
Enforce our policies

Your Rights

Subject to applicable laws, you may:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications

To exercise these rights, contact us at: lutiloo21@gmail.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such websites.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.

Your continued use of the website after any modifications indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Lutiloo
Email: lutiloo21@gmail.com
Phone: +91 9998903796
Address: A-11, Janambhumi Society, Kadi, Mehsana, Gujarat, India